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Senior Technician

Position Summary: 

At ClearCom, we believe in every role, every decision, and every plan, we should ask ourselves, ‘How Will This Affect the  Client’. In most cases, a Technician will be the ‘face’ of ClearCom, Inc. and with that important responsibility, they must ensure they and their fellow team members are providing top-notch service. It is imperative that we are delivering professional, helpful, high-quality service and assistance before, during, and after the client’s requirements are met,  including, but not limited to timely response/updates and detailed notes on the project. 

Job Title: Senior Technician
FLSA Status: Hourly
Department: Operations
Reports To: Field Supervisor
Average Hours Per Week: 40 Hours
Typical Schedule Range*: 6:00am – 6:00pm
*Schedule flexibility required and is dependent on project requirements 

At ClearCom, a senior technician is primarily responsible for achieving overall job site completion and ensuring high-quality work while adhering to safety standards and requirements. This position combines a senior professional-level trade skill set with basic project management methods to complete any task related to the low voltage and security work done at  ClearCom, Inc. A Senior Technician safely and productively completes projects of various sizes and levels of complexity to complete project milestones.  

Essential Duties and Responsibilities: 

  • Install, Program, Troubleshoot, Service & Train on Some or All of the Following Systems to Include Devices &  Head-End Equipment: 
    • Access Control 
    • Intrusion Alarms 
    • I.P and Analog Video Surveillance Cameras 
    • Fire Alarms 
    • Network Cabling 
    • Fiber Optics 
    • Security Cabling 
    • Intercoms 
    • Wireless Network Access 
    • Distributed Antenna Systems (DAS) 
    • Mass Notification, PA Systems 
    • Nurse Call 
  • Assist in Pre & Post Sale Activities, Including, Site Surveys & Design, Project Deliverables, Etc.
  • Install, Repair & Service Electrical Equipment & Fixtures 
  • Install Various Types of Raceway & Cable Tray Systems 
  • Perform Routine Maintenance on Electrical Wiring & Systems 
  • Act as an On-Call technician during off-hours as scheduled on a rotating basis 

Knowledge, Skills & Abilities: 

  • Self-motivated and excellent work ethic that aligns with ClearCom, Inc.’s Mission & Core Values. Solid team player exhibiting ClearCom Core Values of Passion, Focus, Accountability, and Trust.
  • Ability to lead and train employees. 
  • Excellent Customer Service skills. 
  • Demonstrated ability to work independently and in a team setting. 
  • Ability to understand and follow standard operating policies and procedures. 
  • Ability to perform duties in a professional manner and appearance. 
  • Effective project leadership skills. 
  • Knowledge of safety protocols and procedures. 
  • Proficient in using a computer and Microsoft Office (Outlook, Word, Excel, etc.) 
  • Ability to prioritize and manage multiple tasks, changing priorities as necessary. 
  • Ability to work under time pressure and adapt to changing requirements with a positive attitude.
  • Effective oral and written communication skills as required for the position. 
  • Ability to be self-motivated, proactive and an effective team player. 
  • Ability to interact effectively and professionally with all levels of team members, both management and staff alike,  vendors, clients, and others. 
  • Demonstrated teamwork and versatility in integrating into multiple work environments. 

Requirements: 

  • Must have Valid Drivers License, Without Restrictions 
  • Familiarity with Electrical Equipment & Hand Tools 
  • Ability to Read & Understand Electrical Schematics, Blueprints, & Manuals 
  • Experience in Operating Scissor Lifts & Boom Lifts 

Experience: 

  • Security Systems: 5 years 
  • Networking: 5 years 
  • Installation: 5 years  
  • Programing: 5 years  
  • Previous Experience in Electrical Engineering or other Related Fields is a Plus

Physical Demands: 

  • Strength:
    • MEDIUM – Exert up to 50 lbs. of force occasionally, and/or up-to 20 lbs. of force frequently, and/or up-to 10 lbs. of force constantly to move objects.
  • Movement:
    • CLIMBING – Ascending or descending using feet and legs and/or hands and arms. Body agility is emphasized.
    • BALANCING – Maintaining body equilibrium to prevent falling on narrow, slippery, or erratically moving surfaces; or maintaining body equilibrium when performing feats of agility.
    • STOOPING – Bending body downward and forward. This factor is important if it occurs to a considerable degree and requires full use of the lower extremities and back muscles.
    • KNEELING – Bending legs at knees to come to rest on knee or knees.
    • CROUCHING – Bending body downward and forward by bending legs and spine.
    • CRAWLING – Moving about on hands and knees or hands and feet.
    • REACHING – Extending hand(s) and arm(s) in any direction.
    • HANDLING – Seizing, holding, grasping, turning, or otherwise working with hand or hands. Fingers are  involved only to the extent that they are an extension of the hand
  • Vison:
    • NEAR ACUITY – Clarity of vision at 20 inches or less. Use this factor when special and minute accuracy is demanded.
    • FAR ACUITY – Clarity of vision at 20 feet or more. Use this factor when visual efficiency in terms of far acuity is required in day and night/dark conditions.
    • DEPTH PERCEPTION – Three-dimensional vision. Ability to judge distances and spatial relationships so as to see objects where and as they actually are.
    • ACCOMMODATION – Adjustment of the lens of the eye to bring an object into sharp focus. Use this factor when requiring near-point work at varying distances.
    • COLOR VISION – Ability to identify and distinguish colors.
    • FIELD OF VISION – Observing an area that can be seen up and down or to right or left while eyes are fixed on a given point. Use this factor when job performance requires seeing a large area while keeping the eyes fixed.

Environmental Conditions: 

  • EXPOSURE TO WEATHER – Exposure to hot, cold, wet, humid, or windy conditions caused by the weather.

All offers of employment at ClearCom, Inc. are contingent upon clear results of a thorough background check and drug and alcohol screening. Background checks and drug and alcohol screening will be conducted on all final candidates and on all employees.

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